Kaiser Permanente appreciates your willingness to work with us in providing quality care to our Members and is committed to providing support to you and your staff which includes contractual and operational inquiries.

New Affiliate Link Features – March 2018

Contracted Providers Registration for Affiliate Link access

As a contracted provider with Kaiser Permanente, you are eligible to access Affiliate Link. All contracted providers are encouraged to register for access to Affiliate Link which is our EPIC-based online tool for providers to confirm member eligibility, view member benefits, create and view referrals/authorizations, and view members’ clinical data. Accounts are assigned to individuals, for the protection of our members’ privacy, please do not share log-ins.

Affiliate Link access provides these benefits:

  • View claims data
  • Confirm member eligibility and benefits
  • Create and view referrals/authorizations
  • View clinical data

**Accounts are assigned to individuals, for the protection of our members' privacy, please do not share log-ins.

Step 1: Step by Step Guide to Activating Your KP Online Affiliate Account*

Step 2: To begin the registration process, click here*

Step 3: Manage Online Affiliate Account and complete all provisioning steps, click Here* (See bulleted instructions below)

  • If still in registration process, or needing to make changes to your profile, use the link Manage your account*
  • If you have finalized the registration process and received an email stating your access for Kaiser Permanente Affiliate Link has been completed, use the link Continue to KP Online-Affiliate*

Affiliate Link Support

For all support related issues, please call 866-866-3951.

View claim status as a guest user

Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vender and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.

Self-Funded Claims Status

To view self-funded claims status, please follow the instructions on the National Self-Funding Program Provider Portal Summary.

Colorado’s Provider Relations Department

Toll Free (866)866-3951

Option 1: Hospital, Ancillary, Behavioral Health, DME, SNF
Option 2: Physician-based (Denver/Boulder)
Option 3: Physician-based (Northern Colorado)
Option 4: Physician-based (Southern Colorado)
Option 5: Physician-based (Mountain Colorado)

Other languages*
Nondiscrimination notice*

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