Important: COVID-19 for updates on Kaiser Permanente’s response to the coronavirus and important provider messages
Claim Status can only be obtained through one of our self-service tools. Sign-On or Register to access KP Online Affiliate, or view claim status as a guest user.
Please note that Self-Funded member claims may not be available in this self-service tool. If your inquiry is about a Self-Funded member claim, please sign on to the Self-Funded plans online tool*.
Affiliate Provider Collaborative Meetings, Practitioners and Providers
are expected to participate in Kaiser Permanente’s Quality Oversight Program. This may include collaboration or active participation on accreditation metrics, sharing of performance metrics, mitigation of performance through process improvement activities and monitoring for sustainability. For more information: KPCO Affiliate Provider Oversight Collaborative Meetings-One Pager
. If interested, please let your Provider Experience Representative know.
Our online resources provide quick and easy access to the information you need to work effectively with Kaiser Permanente and to provide the best possible service to our members.
We are committed to promoting the total health of Kaiser Permanente members. We appreciate the services you provide to support that mission.
If you are a Colorado Kaiser Permanente member and would like to access your My Health Manager account to message your doctor, fill prescriptions, or view your medical record, please click below:
KP Members Click Here!
Online Affiliate and Claims Guest Access
Sign-on* to use our secure provider tools (except Self-Funded plans). You’ll have access to features tailored to your role. Here are some examples:
- View eligibility and benefits
- View claim status
- View clinical information
- View referrals/authorizations
Video Overview of KP Online Tools*
Self-Funded Plans: Sign-on*
View claim status as a guest user*
Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.
Video Overview of Claims Status as a Guest User*
Register* for KP Online Affiliate access
Colorado’s Provider Relations Department
Toll Free (866)866-3951
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