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Claims procedures

We encourage you to submit your claims electronically.

Kaiser Permanente’s payor ID number is 91617.  Complete claims will be paid or denied within the time frames required by applicable federal or state law.

All claims must include the member’s Health/Medical Record number.  Kaiser Permanente does not recognize Social Security numbers as policy numbers.  All claims must be submitted on a CMS 1500 form for professional charges or CMS 1450 form (UB-40) for facility charges.  NPI numbers are required.  Unless otherwise specified in your contractual agreement, charges should be submitted concurrently, but no later than 90 days from the date of service. 

Additional information about claims procedures may be found in Section 5: Billing and Payment of both the Fully-insured Provider Manual and Self-funded Provider Manual.

Email the EDI team*

If you are interested in enrolling to submit EDI or have general questions, please click below:

Send email to EDI Engagement

For any issues related to EDI submissions (EDI claim rejection, missing claim, etc.), please click below:

Send email to EDI Support


Please mail paper claims and correspondence to:

Kaiser Permanente of Colorado
Claims Administration
P.O. Box 373150
Denver, CO 80237
1-303-338-3600

For additional information about claims procedures, refer to Section 5: Billing and Payment section of both the Affiliated Provider Manual and Self-funded Provider Manual.

Self-funded claims
For self-funded claims, the payor ID is 94320.  Complete claims will be paid or denied within the time frames required by applicable federal or state law.

Paper claims and correspondence should be mailed to:

KPIC – SF Claims Administration
P.O. Box 30547
Salt Lake City, UT 84130-0547
1-877-883-6698

All claims must include the member’s Health/Medical Record number.  Kaiser Permanente does not recognize Social Security numbers as policy numbers.  All claims must be submitted on a CMS 1500 form for professional charges or CMS 1450 form (UB-40) for facility charges.  NPI numbers are required.  Unless otherwise specified in your contractual agreement, charges should be submitted concurrently, but no later than 90 days from the date of service. 

For additional information about self-funded claims procedures, refer to Section 5: Billing and Payment of the Self-funded Provider Manual.

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