Claims disputes and provider appeals
To dispute the handling of a claim, contact Customer Service or submit an online request:
You may now submit online disputes or appeals online via the Online Affiliate portal. Sign-on or register to access KP Online Affiliate and start using this feature today!
Southern Colorado: 1-888-681-7878
Denver/Boulder and Southern Colorado
For Denver/Boulder and Southern Colorado submit provider appeals to:
Kaiser Permanente – Provider Appeals
P.O. Box 372970
Denver, CO 80237
For information on Self Funded claims, call 1-877-883-6698.
For further information, please refer to Section 6 Provider Rights and Responsibilities of the appropriate provider manual:
Fully-insured Provider Manual, Section 6 Provider Rights and Responsibilities.
Self-funded Provider Manual, Section 6 Provider Rights and Responsibilities.