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Claims

Electronic Claims Submissions, Payments (EFT) and Remits

Understand the benefits of Electronic Data Interchange (EDI) for transferring date form one computer system to another without human intervention

Claim procedures

Learn about our process and procedures for submitting a claim.

Disputes and appeals

Find out how to file a dispute or make an appeal.

ICD-10 information and overview

Find information on Kaiser Permanente's approach to ICD-10 implementation, as well as other useful ICD-10 resources.

View claim status as a guest user

Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vender and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.