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National Provider Contracting and Network Development

Important: Click here for important updates on COVID-19 screening, testing, treatment and vaccine provider claims FAQs.

To learn more about your region’s COVID-19 plans, please navigate to your region:

California – Northern*
California – Southern*
Mid-Atlantic States*



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National Provider Contracting and Network Development is committed to providing support to our provider network. This includes contractual services and information on conducting business with Kaiser Permanente.

This site is an online resource to provide quick and easy access to the information you need to work effectively with Kaiser Permanente and to provide the best possible service to our members. If at any time you have a question or concern, please contact your Contract Manager or the National Associate Contract Management team.

We are committed to promoting the total health of Kaiser Permanente members. We appreciate the services you provide to support that mission.

Online Affiliate Link and Claims Guest Access
With Online Affiliate Link, you’ll have access to features tailored to your role. Here are some examples:

  • View eligibility and benefits
  • View claim status
  • View clinical information
Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.

Please select your applicable region from the following list to learn more about gaining access to Online Affiliate Link and the guest access feature:

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Quick Links

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