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Provider contact information

HMO/DHMO/Senior Advantage Products
KPIC Self-Funded EPO/Self-Funded Product
KPIC Fully Insured EPO/KPIC Deductible for Individuals Product
General Support
Outside Referral Departments – Referral and Authorizations

HMO/DHMO/Senior Advantage Products

Benefits and eligibility 800-464-4000
Claims filing requirements and status 800-390-3510
EDI (Electronic claims submission) 866-285-0361
Claims submission address Kaiser Foundation Health Plan, Inc.
  Claims Administration Department
P.O. Box 7004
Downey, CA  90242-7004

KPIC Self-Funded EPO/Self-Funded Product

Benefits, eligibility, and claims 800-533-1833
EDI (Electronic claims submission) 866-921-5310
Claims submission address KPIC Claims Administator

 

P.O. Box 30547
Salt Lake City, UT  84130-0547

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KPIC Fully Insured EPO / KPIC Deductible for Individuals Product

Benefits and eligibility 800-464-4000
Claims filing requirements and status 866-213-3065
EDI (electronic claims submission) 866-921-5310
Claims submission address KPIC Claims Administrator
  P.O. Box 30547
Salt Lake City, UT  84130-0547

General Support

Provider Contracting - Institutional         
 
626-405-3240
Email:  ND&A-ProviderRelations@kp.org
Provider Contracting - Professional 626-405-3289
Credentialing 626-405-3147
Compliance Hotline
 (Report suspected wrongdoing)
888-774-9100

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Outside Referral Departments – Referrals and Authorizations

All referral and authorization requests should be made to the Outside Referral Department in the patient’s home service area.

Antelope Valley 661-729-7108   
Baldwin Park 562-622-3880
Coachella Valley/Yucca Valley                       951-602-4294
Downey 562-622-3880
Fontana 909-609-3262
Kern County/Bakersfield 661-852-3482
Los Angeles 323-783-7799
Orange County 714-564-4150
Panorama City 818-375-2806
Riverside 951-602-4294
San Diego 619-589-3360
South Bay/Harbor City 562-986-2459
West Los Angeles 323-783-7799
West Ventura 805-477-6377
Woodland Hills 805-477-6377

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