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Compliance and Vendor Integrity

Code of Conduct
Vendor integrity program
Compliance and ethics hotline

Code of Conduct

The Code of Conduct highlights some provisions in the provider agreement as well as  the minimum standards by which providers are expected to conduct themselves when serving Kaiser Permanente members and patients.

Also, vendors, contractors, and subcontractors are asked to follow the Code of Conduct when providing goods and services to Kaiser Permanente.

Please share the Code of Conduct with all employees providing goods and services to Kaiser Permanente and its members and patients.

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Vendor integrity program

As a provider of health care services, Kaiser Permanente must follow all applicable laws, regulations, and standards. We also must follow the guidelines for compliance issued by the Office of Inspector General of the U.S. Department of Health and Human Services. These guidelines indicate that vendors, contractors, and subcontractors who partner with Kaiser Permanente should follow the same compliance guidelines as Kaiser Permanente while working on Kaiser Permanente business.

The Kaiser Permanente Compliance site* provides the resources you will need as a vendor, contractor, or subcontractor to learn about Kaiser Permanente's compliance requirements and to help ensure that all of us are doing our part to maintain high standards of ethics and integrity.

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Compliance and ethics hotline

Everyone who works with Kaiser Permanente is accountable for helping to keep things right - and for speaking up when something isn't. If you have a compliance concern, or think that a compliance, ethics, or integrity standard has been violated, call the toll-free Kaiser Permanente Compliance Hotline at 888-774-9100.

The Compliance and Ethics Hotline* is available 24 hours a day, 7 days a week, 365 days a year. When you call, you can choose to remain anonymous.

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