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Provider information

Compliance and Vendor Integrity

We ask our vendors, contractors, and subcontractors to follow the Principles of Responsibility and guidelines for compliance issued by the Office of Inspector General of the U.S. Department of Health and Human Services.

Our policies

Learn about our policies for provider and supplier contracting, gifts and business courtesies, visitation, and changes to business address, name or TIN.

Key Contacts - national

For answers to questions or more information about what you've found here, please contact the National Provider Contracting and Network Management team.

Key Contacts - regional

Access listings for provider relations, member services call centers, and other useful contacts in each region.

Provider manuals

The Durable Medical Equipment (DME) and Prosthetics and Orthotics (P&O) Manual outlines our processes and procedures for providers and may be downloaded by sections.

Language Assistance Program

Understand how Kaiser Permanente is implementing CA Senate Bill 853 - California Language Assistance Program (CALAP).