- Claims status can only be obtained through one of our self-service tools. Sign-On or Register to access KP Online Affiliate, or view claim status as a guest user.
- Please note that Self-Funded member claims may not be available in this self-service tool. If your inquiry is about a Self-Funded member claim, please sign on to the Self-Funded plans online tool*.
- You may now submit online disputes, appeals, supplemental claim attachments or request for information (RFI) via Online Affiliate. Learn more about our new Claim submission tools and partnership.
Our online resources provide quick and easy access to the information you need to work effectively with Kaiser Permanente and to provide the best possible service to our members.
We are committed to promoting the total health of Kaiser Permanente members. We appreciate the services you provide to support that mission.
If you are a Georgia Kaiser Permanente member and would like to access your My Health Manager account to message your doctor, fill prescriptions, or view your medical record, please click below:
KP Members Click Here!
Online Affiliate and Claims Guest Access
Sign-on* to use our secure provider tools (except Self-Funded plans). You’ll have access to features tailored to your role. Here are some examples:
- View eligibility and benefits
- View claim status
- View clinical information
- View and submit referrals
Sign-on* for Self-Funded plans
View claim status as a guest user*
External providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.
Register for KP Online Affiliate access Not for Emory users.
Activate Emory user accounts
Emory users, please follow the established Emory Lotus Notes access request process and if you have any questions contact your Emory administrator
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