Learn about our process and procedures for submitting a claim and how to contact our Claims Administration Department.
Learn more about our Claims tools and partnership.
Understand the benefits of enrolling to receive Electronic Fund Transfer (EFT) and Electronic Remittance Advice (ERA).
Get guidance on how to make an appeal.
Find information on Kaiser Permanente's approach to ICD-10 implementation, as well as other useful ICD-10 resources.
Find information on Kaiser Permanente’s deployment of KP ClaimsConnect, our new claims payment system. You will find more about the system platform and features, provider impacts, and changes to your Evidence of Payment (EOP).
Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.
Information regarding tools and other materials that will be helpful in your relationship with Kaiser Permanente.